Communications / Cable TV Franchises
Communications / Cable providers in Fayette County & the Town of Tyrone must operate under state franchise agreements as provided in state code O.C.G.A. §36-76-3. Therefore, the State of Georgia assists customers with unresolved complaints and ensures that companies comply with the terms of their franchise agreements. The Town of Tyrone has no direct control over these operations.
Complaints
If you should have a problem with your communication provider, please give the communication provider's customer service office a reasonable opportunity to correct the problem.
AT&T
(800) 288-2020
Charter
(800) 955-7766
Comcast
(404) 266-2278
WOW - NuLink
(770) 683-6988
If your provider not been able to rectify the situation within an appropriate amount of time, contact the Georgia Secretary of State's office:
(404) 656-2881
The above information is for cable/video provision only.
Contact Georgia's Public Service Commission at (404) 656-4501 or online www.psc.state.ga.us for complaints regarding unresolved issues with your digital telephone service
Contact the Federal Trade Commission hwww.ftc.gov for complaints regarding unresolved issues with your High Speed Internet